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Clearer Business Writing

Whether or not you think of yourself as a writer, you probably do a lot of writing at work: emails to co-workers, memos to your boss, reports for the office. Being a good writer not only helps you communicate more clearly and effectively, but can help you stand out as...

Lateral Career Moves

Conventional wisdom sells the idea that if you’re not moving up, then you’re stagnating. So you’re looking for something new, a job that’s ‘above’ the one you already have. What does that mean, “above”? A new title? A new place on the org chart? More money? When we...

Stepping Out of the Room

Robert Sutton, an organizational psychologist and Stanford professor, often says that “sometimes the best management is no management at all.” I can feel managers everywhere smiling awkwardly when they read that. What many people hear when he says “no management” is...

Email Overload

There was a time not so long ago when having an empty email inbox seemed do-able. Even if I never actually got around to doing it. Not any more. Just sifting through my inbox would take all day. Everything is communicated by email – I’d venture to guess that only half...